5 skills needed for strong workplace communication

Good communication skills are key to creating positive relationships between team members. Positive relationships make the workday more enjoyable and build a good foundation for people to communicate in times of stress.

What’s more, strong communication skills help us better understand a person or situation, collaborate and solve problems, and ultimately create a healthy working environment through trust and respect.

For communication to be effective we need to apply some good communication skills:

1. Actively listen to give the person your full attention.
2. Understand your audience to ensure you are communicating in a way that works for them.
3. Respect cultural differences so that you can be sure you are being interpreted as intended.
4. Be clear and concise to avoid confusion and make your message easy to understand.
5. Give and receive feedback to enable continual learning and growth.

Growing these communication skills in a consistent, intentional and purposeful way can shift organisational outcomes. In fact, organisations who offer communication skills development through learning in the workplace are 3.5 times more likely to achieve their goals, 25% more productive, and experience far less turnover than other organisations.

To help capture your teams attention though you might find it helps to group these skills into Everyday Communication topics like:

• Building positive relationships
• Navigating workplace politics
• Minimising conflict in the workplace
• Influencing others

Building communication skills through training and development in the workplace doesn’t need to be hard. Talk to us today about how you can embed micro-learning modules into the flow of work and start building those positive relationships!

TAKE A LOOK INSIDE A SKILLPOD MODULE