Regardless of your industry you’re at the centre of your teams success, and at the centre of this is building the capabilities of your people to respond to future challenges.
One of the best ways for you to future proof their business is investing in capability building within your team, with communication and ‘soft skills’ training at the centre of this learning.
Here are 6 simple actions that can help guarantee successful capability building:
1. Bringing your people into learning
Capability training needs to meet the needs of your people - to do their job better, progress their career and build their own success within your organisation.
Stage 1 is talking to your people and providing them with the training they need to succeed.
2. Integrating into employee experience
In the modern workplace no one has half a day or longer to go through irrelevant ‘box ticking’ sessions. The training you offer needs to be relevant to those doing the training and fit with their workflow.
People are used to ‘Googling’ answers to their problems and the training you provide needs to be just as topical and easily accessed so that your people get the right (organisationally appropriate) answers to their issues where, when and how they need it.
3. The power of micro learning
Micro learning is the key to providing topical and easily accessed training anywhere, any time, on any device.
Bite sized micromodules provide the answers your people need in short easily digested bites that fit around workflows, providing accessible and relevant learning as and when needed.
Even better,. micromodules can be assembled like Lego into individualised learning journeys that fit the job and career learning needs of your people while building the capabilities of your business.
4. Get managers involved in learning
More than 50% of people will do a course recommended by their manager that could further their career, so managers are key to building capabilities within their teams.
Unfortunately in a lot of organisations, managers are as busy or more so than the teams they manage. As a result training and development often take a back seat to the day to day pressure of the role, often relegated to annual performance review conversations.
But in teams where managers engage in supporting and building people, teams markedly outperform unsupported teams. So it’s in the managers and organisations interests to support people development as a key management role.
5. Building capability frameworks
Your people want to know they have a future in your organisation and capability frameworks can outline future opportunities for them for other roles to which they can progress.
Capability frameworks show your people the skills they need to progress to future roles as well as the capability modules provided to fill that need
6. Value of a learning environment to your business
Building capability doesn’t just benefit your team, it’s one of the most cost effective ways of investing in your people, and when done well it’s a win-win for them and your business.
A study published in Harvard Business Review points to capability building in your teams leading to impressive business gains.
- Up to 20% increase in sales
- Up to 30% increase in profit
- Up to 7% increase in customer engagement
- Up to 15% increase in engaged employees
- Up to a 72 point decrease in staff turnover
- Up to 60% decrease in safety incidents
We are all facing challenges that we haven't seen for over a century, and going forward those challenges are going to continue to grow. Find out how you can enable your people to face their future challenges.
